I received a check from the insurance company made out to me/spouse.  How do I use this to pay for my bill?

The easiest way is to sign the check over to the ambulance company and mail it to the address in the upper left corner of your invoice.  When endorsing the back of the check, the person to whom the check is made out should also write, “Pay to the order of…” followed by the name of the ambulance company found on your invoice.

You also have the option to deposit the check from the insurance company into your personal account, and then send full payment to us via check, money order or credit card.

In either case, please also send a copy of your explanation of benefits from the insurance company, the tear-off portion of your invoice, and a check for any additional balance you may owe.